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Frequently Asked Questions

Frequently Asked Questions aka FAQs

Do you need help resolving your IT Issues?

At IT Systems, our customers mean everything to us! We understand that even the technology guru’s of the education sector need a little extra help at times. This is why we have developed a FAQs section which is comprised of answers and solutions to common IT issues.our engineers are asked on a regular basis! Can’t find what you looking, drop us a mail and we will do our best to help!

What is TeamViewer and where can I find it?

TeamViewer QuickSupport allows our engineers to provide you with remote support for your computers and mobile devices — whenever you need it.

Download it here.

How do I lodge a support request with IT Systems?

The best way to lodge a support request is to email

What is Mobile Device Management?

Mobile device management (MDM) is software that allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints. MDM aims to optimise the functionality and security of mobile devices within an organisation while simultaneously protecting the network.